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    1. Refund & Return Policy

      Please contact team@tinylogics.com for assistance with returns. You may return our product for a full refund (not including customs taxes and duties) for any reason within 30 days of receipt. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

      To complete your return, we require an order number or proof of purchase.

      There are certain situations where only partial refunds may be granted: (if applicable)
      • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
      • Any item that is returned more than 30 days after delivery


      Refunds (if applicable)

      Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.


      If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

      Exchanges (if applicable)
      We only replace items if they are defective. If you need to exchange it for the same item, send us an email at team@tinylogics.com and send your item to our designated location.

      Shipping
      To return your product, you should mail your product? our designated location.

      You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

      Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

      If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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